Digital Identity: Balancing customer experience with security and privacy in banking

McKinsey​* ha​s called it the next $20 billion market and the growth is staggering. Digital identity has obvious benefits and the business case has been proven many times over, yet many countries are lagging behind in digitising the financial sector. Why is that and what will this do to banks’ competitiveness over time? How can we break down the chicken & egg problem that exists in this market through smart use of availab​le technology combined with ecosystem thinking?

There are several obstacles to overcome in realising the business case of digital identity for the banks, but time is running out as both global technology players and the payment schemes are moving fast to capture this market. Losing the battle for digital identity can also mean losing the customer interface over time, so there is no time to lose.​​​​

In this webinar, digitisation expert, Thomas Voksø, and industry opinion leader, Sirpa Nordlund, discuss the importance of digital ID in banking today and the obstacles to overcome.

Presenters:

30.09.2020. 54 views Webinars