Rethinking KYC: Amaze your customers with a mobile-first onboarding solution

As we covered in our previous webinar "Rethinking KYC", consumers have come to expect seamless onboarding experiences that can take place anywhere with little to no effort. Instead of requiring customers to physical branches, having a modern mobile-first solution for KYC, will help banks and businesses to provide a frictionless mobile onboarding experience using a simple smartphone app.

With a digital API-driven solution that bridges the gap between physical ID documents and digital identification, in a modular and flexible KYC option, banks can bring down abandonment rates and meet customers' demand for efficiency when opening an account.

In this webinar, we will dig a little deeper into the Nets Passport Reader and the functionalities that can improve the onboarding flow and provide positive customer experiences.

Join the next KYC webinar to learn:

- How you can ensure secure and global identity verification to improve customer onboarding through record-time implementation.

- Great insights from the Norwegian Digitalisation Agency, who can now issue its own eID (MinID Passport) as a result of a fully digital 3-minutes onboarding process.

- How innovative chatbot-guided onboarding can help you to better engage with your prospects and customers while reducing drop-off during any application process, i.e. bank account opening, with a case study from Nets technology partner, Boost AI.

- Benefits from choosing our 'ready-to-use' Passport Reader App vs SDK (software development kit) option for easy integration into your existing app.

Presenters:

Guest speaker from the Norwegian Digitalisation Agency

15.06.2021. 336 views Webinars

00:40

Nets - Issuer & eSecurity Services short brand film

18.11.2020. 943 views

57:46

From Open Banking and BigTechs to PSD3 - Taking advantage...

PSD2 was supposed to change the way we bank and pay – but has it really changed anything?

It's already two years into the execution and we are wondering: where are the fluent APIs, speedy transactions, and plethora of fintechs using the interfaces to incumbent banks? The position of BigTechs is emerging fast and there are gaps to fill in the open banking scene.
In this webinar, we will take a look at the Nordic and UK landscapes for open banking, possibilities for using banking as a service, and ponder on how BigTechs are taking leaps into the financial sector - discussing how banks should react to this disruption.

In this episode, Sirpa Nordlund sits down for a fireside chat with two fantastic guest speakers from the industry: Kasper Sylvest, Head of Infrastructures and industry engagement at Danske Bank, and Xavier Herrero, Manager of Operations Groups & Development of Banking Services, CaixaBank.

23.11.2020. 547 views

48:39

Digital Identity: Balancing customer experience with...

McKinsey* has called it the next $20 billion market and the growth is staggering. Digital identity has obvious benefits and the business case has been proven many times over, yet many countries are lagging behind in digitising the financial sector. Why is that and what will this do to banks’ competitiveness over time? How can we break down the chicken & egg problem that exists in this market through smart use of available technology combined with ecosystem thinking?

There are several obstacles to overcome in realising the business case of digital identity for the banks, but time is running out as both global technology players and the payment schemes are moving fast to capture this market. Losing the battle for digital identity can also mean losing the customer interface over time, so there is no time to lose.

In this webinar, digitisation expert, Thomas Voksø, and industry opinion leader, Sirpa Nordlund, discuss the importance of digital ID in banking today and the obstacles to overcome.

Presenters:

30.09.2020. 389 views

01:01:26

Webinar: Step up your authentication process and maintain...

While payment services providers learn, improve and innovate, fraudsters are becoming more and more creative in their efforts to beat the system. How are you staying ahead of the curve?

Sune Gabelgård, Head of Digital Fraud, Intelligence & Research at Nets, together with Sinch Product Manager for RTC, Anders Lenman will share their wisdom on how to step up customer authentication while maintaining a positive customer experience.

Join us in our latest webinar as we discuss how banks and merchants can:

• Enjoy a more risk-based approach to fraud, focusing on fraud prevention rather than detection
• Use SCA to improve the shopping experience and keep abandonment rates low
• Combine data across the payments chain on a cross-border level to help fight fraud

05.08.2020. 361 views